
Please read our booking terms and cancellation policies carefully before making a reservation. By confirming your stay, you agree to the following terms:
You can cancel your booking free of charge up to 14 days before your check-in date. If you cancel after that period or fail to show up, the full booking amount may be charged to your credit card.
Yes, you can cancel or change your booking up to 14 days before your check-in date without any charge. After that period, the full booking amount may be charged to your credit card in accordance with our cancellation policy.
Your credit card information is required only to secure your reservation. No payment will be taken in advance — you’ll pay upon arrival at the resort. However, if the booking is canceled late or not honored, the card may be charged according to our cancellation policy.
We currently accept payments in US Dollars (USD). Please note that prices shown on the website are in USD, and payment will be made in the same currency upon arrival.
No, there are no hidden or extra fees.
The listed price already includes all taxes and service charges. What you see is exactly what you pay — no surprises at checkout.
Check-in time is from 2:00 PM, and check-out is until 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability.
No, printing isn’t necessary.
You can simply show your booking confirmation on your phone at check-in. Our reception team will already have your reservation in the system.
No, breakfast is not included in the room rate, but quality food is always available at the resort.
Unfortunately, pets are not allowed at the resort to ensure comfort for all guests.
EL AZAR
PLAYA LAS GARZAS,
HUATULCO, OAXACA, MEXICO